Transform Your Garden Dreams Into Reality

Trusted Gardening Co Terms of Service

Effective Date: January 1, 2024

1. Services Agreement

Trusted Gardening Co provides professional landscaping, garden design, lawn care, and maintenance services. All services are subject to written agreements and project specifications.

2. Payment Terms

Payment schedules vary by project size. Design consultations require 50% deposit. Installation projects: 30% deposit, 40% at project midpoint, 30% upon completion. Monthly maintenance services billed in advance.

3. Warranty

We provide a 5-year warranty on plant materials and installations. Warranty covers plant replacement due to defects, not environmental factors, neglect, or damage by third parties.

4. Liability

We carry comprehensive liability insurance. Our liability is limited to the cost of services provided. Client is responsible for marking underground utilities and providing access to work areas.

5. Weather and Delays

Projects may be delayed due to weather conditions. We will communicate any delays promptly and adjust schedules accordingly without penalty to either party.

6. Cancellation Policy

Design services: 48-hour cancellation notice required. Installation projects: cancellation within 7 days of start date incurs 25% fee. Maintenance services: 30-day notice required.

7. Property Access

Client grants reasonable access to property during agreed-upon hours. We will respect property and minimize disruption to daily activities.

8. Dispute Resolution

Any disputes will be resolved through binding arbitration in Denver, Colorado under Colorado state law.

Trusted Gardening Co Privacy Policy

Last Updated: January 1, 2024

1. Information We Collect

We collect personal information you provide including name, address, phone number, email, and project details. We may also collect property information relevant to landscaping services.

2. How We Use Your Information

Your information is used to provide landscaping services, schedule consultations, send project updates, and maintain customer records. We may also use it for service improvement and customer satisfaction surveys.

3. Information Sharing

We do not sell, rent, or share personal information with third parties except: service providers (with confidentiality agreements), legal compliance requirements, or with your explicit consent.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, correct, or delete your personal information. You may also opt-out of marketing communications at any time.

6. Cookies and Tracking

Our website uses essential cookies for functionality and analytics cookies to improve user experience. You can control cookie preferences through your browser settings.

7. Data Retention

We retain customer information for 7 years for business records and warranty purposes, then securely dispose of it unless legally required to retain longer.

8. Contact Us

For privacy questions or to exercise your rights, contact us at [email protected] or +1 (303) 555-0187.

Cookie Policy

Last Updated: January 1, 2024

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide better service and understand how our website is used.

Types of Cookies We Use

Essential Cookies

Required for basic website functionality including form submissions, user preferences, and security. These cannot be disabled.

Analytics Cookies

Help us understand website usage patterns, popular pages, and user behavior to improve our services. These are optional.

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness. These are optional and require your consent.

Managing Cookie Preferences

You can control cookie settings through your browser preferences or our cookie consent tool. Disabling certain cookies may affect website functionality.

Third-Party Cookies

We may use third-party services (Google Analytics, social media plugins) that set their own cookies. These are governed by their respective privacy policies.

Cookie Duration

Session cookies are deleted when you close your browser. Persistent cookies remain until their expiration date or until you delete them.

Updates to This Policy

We may update this cookie policy periodically. Changes will be posted on this page with an updated effective date.

Digital Millennium Copyright Act (DMCA) Policy

Effective Date: January 1, 2024

Copyright Respect

Trusted Gardening Co respects intellectual property rights and expects our users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and will respond to valid copyright infringement notices.

DMCA Notice Requirements

To file a DMCA notice, please provide the following information:

• Your physical or electronic signature
• Identification of the copyrighted work claimed to be infringed
• Identification of the infringing material and its location on our site
• Your contact information (address, phone number, email)
• A statement of good faith belief that the use is not authorized
• A statement that the information is accurate and you are the copyright owner or authorized agent

Counter-Notification Process

If you believe your content was wrongly removed, you may file a counter-notification including:

• Your physical or electronic signature
• Identification of the removed material and its former location
• A statement under penalty of perjury that removal was due to mistake or misidentification
• Your consent to jurisdiction of federal court in your district

DMCA Contact Information

DMCA Agent: Sarah Mitchell
Email: [email protected]
Address: 2847 South Broadway, Denver, CO 80210
Phone: +1 (303) 555-0187

Response Time

We will respond to valid DMCA notices within 24-48 hours and take appropriate action including content removal if necessary.

Repeat Infringer Policy

We reserve the right to terminate accounts of users who repeatedly infringe copyrights.

GDPR Compliance Documentation

Last Updated: January 1, 2024

Your Data Protection Rights Under GDPR

The General Data Protection Regulation (GDPR) provides comprehensive data protection rights for EU residents. Even though we operate primarily in Colorado, we extend these protections to all our customers.

Legal Basis for Processing

We process your personal data based on:

• Contract Performance: To provide landscaping services you've requested
• Legitimate Interest: For business operations, customer service, and service improvement
• Consent: For marketing communications and optional services
• Legal Obligation: To comply with applicable laws and regulations

Your Individual Rights

Right of Access (Article 15)

You have the right to obtain confirmation of data processing and access to your personal data.

Right to Rectification (Article 16)

You can request correction of inaccurate personal data and completion of incomplete data.

Right to Erasure (Article 17)

You may request deletion of your personal data under certain circumstances.

Right to Restrict Processing (Article 18)

You can request limitation of processing under specific conditions.

Right to Data Portability (Article 20)

You have the right to receive your data in a structured, machine-readable format.

Right to Object (Article 21)

You may object to processing based on legitimate interests or for direct marketing purposes.

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:

Email: [email protected]
Address: 2847 South Broadway, Denver, CO 80210

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our privacy policy or as required by law.

International Data Transfers

If we transfer data outside the EU, we ensure appropriate safeguards are in place to protect your data.

Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.